Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, please contact us at support@wagaza.com with your order number and a description of the issue. In most cases, we will resolve the issue with a refund or replacement without requiring you to ship the item back — we'll provide instructions specific to your situation.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. Photos of the issue help us resolve things faster.

Refunds We will notify you once we've reviewed your return request. If approved, you'll be automatically refunded on your original payment method within 10 business days.